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Privacy Policy

This policy explains what information we collect when you visit this website or call us, and how it’s used. Last updated October 15, 2026.

Who we are

Water Damage Restoration Richardson (waterdamagerestorationrichardson.com) is a referral service that connects people in Richardson, TX with independent water damage restoration providers.

Information we collect

  • Phone calls. When you call (972) 947-2040, call details such as your phone number, the time and length of the call, and in some cases a recording of the call may be collected by our call tracking provider. Calls are forwarded to an independent restoration provider, who will receive your number and the information you share on the call.
  • Website usage. Like most websites, our server and tools may collect technical information such as your IP address, browser type, pages visited and referring site. We may use cookies and analytics tools to understand how the site is used.
  • Information you choose to share. Anything you tell us or a provider on a call, such as your address and details about the damage.

How we use it

  • To connect your call to a restoration provider who can help
  • To track which pages and sources bring calls, so we can improve the site
  • To keep the website secure and working
  • To comply with legal obligations

Sharing

We share your call and the details you provide with the independent restoration provider your call is connected to. We may share information with service providers that run our phone and website tools, and when required by law. We do not sell your personal information.

Your choices

  • You can block or delete cookies in your browser settings.
  • You can ask us what information we hold about you, or ask us to delete it, by calling (972) 947-2040.
  • The restoration provider you speak with has its own privacy practices; ask them directly about information you give them.

Changes

We may update this policy. The date at the top shows when it last changed.