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Apartment and Condo Water Damage in Richardson, TX
In an apartment or condo, one leak can reach several units, and several people share the responsibility. Stop the water, tell management in writing, photograph everything, and call (972) 947-2040 if you need the drying done.
First steps
If water is coming into your unit
- Find the source if you can; if it’s your fixture, shut off the valve under it or the unit’s shutoff.
- If it’s coming from above or next door, contact the neighbor and building management or the HOA right away.
- Report it in writing (email or the resident portal) and keep a copy.
- Move belongings away from the water and photograph the damage.
- Call your renters or condo insurer.
Who’s responsible
Who usually covers what
| Party | Usually responsible for |
|---|---|
| Apartment owner / landlord | The building structure and building systems |
| Condo HOA | Common elements and the building structure, per the HOA documents |
| Condo owner (HO-6 policy) | Interior finishes and improvements in the unit, and belongings |
| Renter (renters policy) | Your belongings, and often extra living costs if you must move out |
| Whoever caused the leak | Damage from their negligence, such as an overflowing tub |
These are general patterns, not legal advice. Your lease, HOA documents and policies decide the details.
Texas renters
Texas landlord repair rules
Texas Property Code §92.052 requires a landlord to make a diligent effort to repair a condition that materially affects the physical health or safety of an ordinary tenant, after the tenant gives notice to the place rent is normally paid and while the tenant is current on rent. Landlords generally aren’t required to repair damage caused by the tenant or their guests, except normal wear and tear.
More for renters: renters and water damage.
Drying
How multi-unit leaks are dried
Water travels through shared walls, ceilings and floors, so moisture mapping has to cover neighboring units too. Expect structural drying equipment in more than one unit and coordination with management for access. What will it cost? See the Richardson cost guide. Filing a claim? See the insurance claim guide.
Including apartment and condo communities near UT Dallas, CityLine and across 75080, 75081 and 75082.
FAQ
Apartment and condo FAQs
Who pays when water leaks from the unit above?
It depends on the cause and the policies involved. The building owner’s or HOA’s policy usually covers the structure, each resident’s renters or HO-6 condo policy covers their own belongings and improvements, and the person whose negligence caused the leak may be responsible for the damage it did.
What should I do if water is coming from my neighbor’s unit?
Try to reach the neighbor and building management right away so the water can be shut off. Report it to the property manager or HOA in writing, photograph the damage, and contact your own insurer.
Does my landlord have to fix water damage in Texas?
Under Texas Property Code §92.052, a landlord must make a diligent effort to repair a condition that materially affects the physical health or safety of an ordinary tenant, once the tenant gives notice and is current on rent. Check your lease for whether notice must be in writing; written notice is the safer choice anyway.
Sources for this page
Last updated October 2026.
Leak in your apartment or condo?
Notify management in writing, take photos, and call.